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Accommodation and Compliance Series:
Employees with Vision Impairments
By Beth Loy, Ph.D.

JAN Star.pdf version

Preface

Introduction

JAN's Accommodation and Compliance Series is designed to help employers determine effective accommodations and comply with Title I of the Americans with Disabilities Act (ADA). Each publication in the series addresses a specific medical condition and provides information about the condition, ADA information, accommodation ideas, and resources for additional information.

The Accommodation and Compliance Series is a starting point in the accommodation process and may not address every situation. Accommodations should be made on a case by case basis, considering each employee's individual limitations and accommodation needs. Employers are encouraged to contact JAN to discuss specific situations in more detail.

For information on assistive technology and other accommodation ideas, visit JAN's Searchable Online Accommodation Resource (SOAR) at http://www.jan.wvu.edu/soar.

Information about Vision Impairments

How many people have vision impairments?

There are an estimated 10 million blind and visually impaired people in the United States, 1.3 million of which are considered legally blind (American Foundation for the Blind, 2006a). Of this number, approximately 109,000 people use long canes for assistance, while about 7,000 individuals use service dogs (American Foundation for the Blind, 2006a).

What types of vision impairments are there?

Vision impairments result from conditions that range from the presence of some usable vision, low vision, to the absence of any vision, total blindness. Low vision is a term that describes a person with a vision impairment that cannot be improved by correction but has some usable vision remaining. Legal blindness is defined as 20/200 or less in the better eye with the best possible correction. Errors of refraction, diseases of the eye, and other vision-related conditions are usually the cause of vision loss. Each of these categories includes more specific disorders, which are described below (American Foundation for the Blind, 2006b).

Large Blue Triangle Bullet Common Errors of Refraction

Myopia (Nearsightedness): Close objects look clear while distant objects appear blurred.

Hyperopia (Farsightedness): The ability to see objects clearly at a distance while close objects appear blurry.

Astigmatism: Due to the irregular curvature of the cornea, vision is blurry for both near and far objects.

Presbyopia: The eye lens becomes less elastic (associated with aging) and produces blurred vision when focusing on near objects.

Large Blue Triangle Bullet Common Diseases of the Eye

Cataracts: Clouding of the eye's lens that causes loss of vision.

Glaucoma: Pressure inside the eye is elevated and can cause damage to the optic nerve, which results in damage to peripheral vision.

Macular Degeneration: There is a disturbance of blood vessels in the eye resulting in progressive loss of central vision.

Retinitis Pigmentosa: There is a degeneration of pigment in the eye that is needed to absorb light and create visual images, leading to "tunnel vision" and night blindness.

Retinopathy (due to Diabetes): Retinopathy typically affects the blood circulation of the retina, which causes blotchy vision.

Large Blue Triangle Bullet Other Vision Related Conditions

Night Blindness: Night blindness results from pigmentary degeneration of the retina, which leads to difficulty seeing in low light.

Color Vision Deficiency: A color vision deficiency occurs when cone cells of the retina, which provide daylight and color vision, are affected and there is difficulty distinguishing among colors. Typically this only involves certain hues, for example a red-green deficiency; total color blindness (achromatic vision) is rare.

Lack of Depth Perception: A lack of depth perception is often caused by the loss of sight in one eye, resulting in difficulty with foreground/background discrimination.

Floaters: Floaters are small specks or clouds moving in the field of vision.

Vision Impairments and the Americans with Disabilities Act

Do people with vision impairments have disabilities under the ADA?

The ADA does not contain a list of medical conditions that constitute disabilities. Instead, the ADA has a general definition of disability that each person must meet (EEOC, 1992). Therefore, some people with vision impairments will have a disability under the ADA and some will not.

A person has a disability if he/she has a physical or mental impairment that substantially limits one or more major life activities, a record of such an impairment, or is regarded as having such an impairment (EEOC, 1992). For more information about how to determine whether a person has a disability under the ADA, visit http://www.jan.wvu.edu/corner/vol02iss04.htm.

Accommodating Employees with Vision Impairments

(Note: People with vision impairments may develop some of the limitations discussed below, but seldom develop all of them. Also, the degree of limitation will vary among individuals. Be aware that not all people with vision impairments will need accommodations to perform their jobs and many others may only need a few accommodations. The following is only a sample of the possibilities available. Numerous other accommodation solutions may exist.)

Questions to Consider:

1. What limitations is the employee with the vision impairment experiencing?

2. How do these limitations affect the employee and the employee's job performance?

3. What specific job tasks are problematic as a result of these limitations?

4. What accommodations are available to reduce or eliminate these problems? Are all possible resources being used to determine possible accommodations?

5. Has the employee who has the vision impairment been consulted regarding possible accommodations?

6. Once accommodations are in place, would it be useful to meet with the employee who has a vision impairment to evaluate the effectiveness of the accommodations and to determine whether additional accommodations are needed?

7. Do supervisory personnel and employees need training regarding employees who have vision impairments?

Depending on the individual's limitations and job functions, additional questions may need to be asked to determine what accommodations can be effective. For example:

Large Blue Triangle Bullet No vision considerations:

Small Triangle Blue Bullet Does the individual read Braille?
Small Triangle Blue Bullet Does the individual use a cane, navigational aid, or animal to assist with mobility?

Large Blue Triangle Bullet Low vision considerations:

Small Triangle Blue Bullet Is the individual's condition progressive or stable?
Small Triangle Blue Bullet Does the individual benefit from magnification?
Small Triangle Blue Bullet Does the individual use corrective lenses or assistive devices?
Small Triangle Blue Bullet Does the individual use a cane, navigational aid, or animal to assist with mobility?

Large Blue Triangle Bullet Color vision deficiency considerations:

Small Triangle Blue Bullet What colors does the individual have difficulty distinguishing?
Small Triangle Blue Bullet Would the individual benefit from special red contact lens worn on one eye or prescription glasses?
Small Triangle Blue Bullet Do the individual's job functions lend themselves to the use of talking products that scan a color and announce a description of the color?

Accommodation Ideas:

Large Blue Triangle Bullet Reading Printed Materials:

Low Vision:
Small Triangle Blue Bullet Closed circuit television (CCTV) system, which is sometimes referred to as an electronic or video magnifier
Small Triangle Blue Bullet Hand, stand, or portable magnifier
Small Triangle Blue Bullet Information in large print
Note: The American Foundation for the Blind (2006c) recommends that the font size be at least 16 point but preferably 18 point.
Small Triangle Blue Bullet Photo copier enlarged paper material
Small Triangle Blue Bullet Color paper, acetate sheet, or overlay to increase color contrast between printed text and document background
Small Triangle Blue Bullet Optical devices such as monoculars or binocular systems, loupes, or prism spectacles
Small Triangle Blue Bullet Frequent breaks to rest eyes when fatigue is a factor

No Vision (individuals with low vision may find the following helpful also):
Small Triangle Blue Bullet Auditory versions of printed document
Small Triangle Blue Bullet Braille formatted document
Small Triangle Blue Bullet Reformatted document that displays as accessible Web page
Small Triangle Blue Bullet The Kurzweil-National Federation of the Blind Reader, which takes a picture of a text document and reads the contents of the printed document in clear synthetic speech
Small Triangle Blue Bullet Optical character recognition (OCR), which scans printed text and provides a synthetic speech output or text-based computer file
Small Triangle Blue Bullet Tactile graphic document
Small Triangle Blue Bullet Qualified reader, which may be used to "be the eyes" for a person with a vision impairment
Note: There currently is not a standard for providing or hiring readers, and no certification requirements exist.

Large Blue Triangle Bullet Accessing Computer Information:

Low Vision:
Small Triangle Blue Bullet Increased operating system font size with large-size computer monitors
Note: Computer users can modify their computer display so that text is shown in large print
Small Triangle Blue Bullet Screen magnification software
Small Triangle Blue Bullet Locator dots and/or large print keyboard labels for keyboard navigation
Small Triangle Blue Bullet External computer screen magnifier
Small Triangle Blue Bullet Flicker-free monitor
Small Triangle Blue Bullet Anti-glare guard and computer glasses to reduce glare
Small Triangle Blue Bullet Frequent breaks to rest eyes when fatigue is a factor

No Vision (individuals with low vision may find the following helpful also):
Small Triangle Blue Bullet Screen reading software
Small Triangle Blue Bullet Computer Braille display
Small Triangle Blue Bullet Qualified reader

Large Blue Triangle Bullet Writing Notes and Completing Forms:

Low Vision:
Small Triangle Blue Bullet Closed circuit television (CCTV) system, which is sometimes referred to as an electronic or video magnifier
Small Triangle Blue Bullet Pens that include a bold felt tip or lighted pen
Small Triangle Blue Bullet Paper with tactile lines, bold print, or low glare
Small Triangle Blue Bullet Form/line guide

No Vision (individuals with low vision may find the following helpful also):
Small Triangle Blue Bullet Personal data assistants, notetakers, and laptops with speech output or Braille display
Small Triangle Blue Bullet Cassette or digital recorder
Small Triangle Blue Bullet Braille stylus/Braille plate
Small Triangle Blue Bullet Braille printer or embosser
Small Triangle Blue Bullet Scribe

Large Blue Triangle Bullet Accessing a Telephone:

Low Vision:
Small Triangle Blue Bullet Large print/color labels or tactile markings on telephone to identify keys and lines
Small Triangle Blue Bullet Hand/stand magnifier or optical magnifier

No Vision (individuals with low vision may find the following helpful also):
Small Triangle Blue Bullet Telephone light sensor, which is held over a phone line to indicate if a line is lit steady or blinking
Note: Line status is indicated by audible or vibrating signal
Small Triangle Blue Bullet Talking telephone console indicators and message displays

Large Blue Triangle Bullet Working with Money:

Low Vision:
Small Triangle Blue Bullet Hand/stand magnifier or optical magnifier
Small Triangle Blue Bullet Task lighting or headlamp

No Vision (individuals with low vision may find the following helpful also):
Small Triangle Blue Bullet Talking money identifier, cash register, coin counter/sorter, calculator
Small Triangle Blue Bullet Training on how to fold money for identification purposes

Large Blue Triangle Bullet Reading from Instrument or Control Board:

Low Vision:
Small Triangle Blue Bullet Hand/Stand magnifier or optical magnifier
Small Triangle Blue Bullet Task lighting or headlamp
Small Triangle Blue Bullet Large print/color labels or tactile markings on telephone to identify keys and lines
Small Triangle Blue Bullet Glare reduction

No Vision (individuals with low vision may find the following helpful also):
Small Triangle Blue Bullet Braille/tactile labels or indicators
Small Triangle Blue Bullet Qualified reader
Small Triangle Blue Bullet Instrument modification by manufacturer, rehabilitation engineer, or employer

Large Blue Triangle Bullet Repairing, Constructing, Assembling Pieces/Parts:

Low Vision:
Small Triangle Blue Bullet Hand/Stand magnifier or optical magnifier
Small Triangle Blue Bullet Task lighting or headlamp
Small Triangle Blue Bullet CCTV

No Vision (individuals with low vision may find the following helpful also):
Small Triangle Blue Bullet Braille/tactile labels or indicators
Small Triangle Blue Bullet Talking multimeter, micrometer, caliper, stud finder, level, tape measure
Small Triangle Blue Bullet Tactile ratchet-action wrench

Large Blue Triangle Bullet With Mobility:

Small Triangle Blue Bullet Service animal and/or mobility aid (e.g., cane, electronic aid)
Small Triangle Blue Bullet Mobility and orientation training
Small Triangle Blue Bullet Detectable warning surfaces
Small Triangle Blue Bullet Colored and/or textured edges on stairs
Small Triangle Blue Bullet Improved area lighting
Small Triangle Blue Bullet Traveling/evacuation partner
Small Triangle Blue Bullet Tactile map of evacuation and common routes
Small Triangle Blue Bullet Talking landmark or global positioning system

Large Blue Triangle Bullet Driving:

Small Triangle Blue Bullet Shift change to daylight hours
Small Triangle Blue Bullet Driver (e.g., hired driver, volunteer, coworker)
Small Triangle Blue Bullet Public transportation or carpool
Small Triangle Blue Bullet Modified or flexible work schedule to meet public transportation needs
Small Triangle Blue Bullet Reassignment
Small Triangle Blue Bullet Telework

Large Blue Triangle Bullet Working with Light Sensitivity:

Small Triangle Blue Bullet Lower wattage of overhead lights
Small Triangle Blue Bullet Task or alternative lighting
Small Triangle Blue Bullet Full spectrum lighting and/or filters
Small Triangle Blue Bullet Flicker free lighting
Small Triangle Blue Bullet Tinted optical wear
Small Triangle Blue Bullet Workstation relocation
Small Triangle Blue Bullet Window treatments

Large Blue Triangle Bullet Distinguishing Colors:

Small Triangle Blue Bullet Labels
Small Triangle Blue Bullet X-Chrome lens
Small Triangle Blue Bullet Color Deficiency Products
Small Triangle Blue Bullet Prescribed glasses for color discrimination
Small Triangle Blue Bullet Colored acetate sheets
Small Triangle Blue Bullet Assistant to identify colors such as a volunteer or co-worker

Large Blue Triangle Bullet Other Accommodation Considerations:

Small Triangle Blue Bullet Training materials or company correspondence in alternate format (e.g., large print, Braille, CD-ROM, audiotape)
Small Triangle Blue Bullet Time off for training on adaptive technology, mobility training, and/or service animal training
Small Triangle Blue Bullet Additional training beyond what is typically given to others
Small Triangle Blue Bullet Accessible versions of employee related Web sites or Intranet material
Note: See Tips for Designing Accessible Web Pages at http://www.jan.wvu.edu/media/webpages.html

Situations and Solutions:

A custodian with low vision in a public school setting was having difficulty viewing the carpeted area he was vacuuming. A lighting system was mounted on the custodian's industrial vacuum cleaner, and the custodian was provided a headlamp.

A typist with low vision was having some difficulty distinguishing among certain character keys. She was provided with a glare guard for the computer monitor and large print keyboard labels, which significantly enhanced accuracy.

An assistant for a disability program had complete loss of vision in one eye and low vision in the other. The assistant was having problems reading printed paper copies. A portable magnifier and a CCTV were used to magnify materials.

An individual with no vision was placed in a switchboard operator position for a large service complex building. The person needed to be aware of what telephone lines were on hold, in use, or ringing. She was provided with a light sensor to assist in determining the console buttons that were lit, blinking, and/or steady. The telephone console was also modified to provide the employee with ring differentiation for external versus internal calls.

A customer service representative for a financial institution lost his vision and could no longer read his computer screen. The employer provided screen reading software for his computer so that all information present on the screen and all information inputted into the system would be read back to him.

Products:

There are numerous products that can be used to accommodate people with limitations. JAN's Searchable Online Accommodation Resource (SOAR) at http://www.jan.wvu.edu/soar is designed to let users explore various accommodation options. Many product vendor lists are accessible through this system; however, upon request JAN provides these lists and many more that are not available on the Web site. Contact JAN directly if you have specific accommodation situations, are looking for products, need vendor information, or are seeking a referral.

Resources

References

American Foundation for the Blind. (2006a). Blindness statistics. Retrieved January 4, 2007, from http://www.afb.org/Section.asp?SectionID=15

American Foundation for the Blind. (2006b). Glossary of eye conditions. Retrieved January 4, 2007, from http://www.afb.org/Section.asp?DocumentID=2139

American Foundation for the Blind. (2006c). Tips for making print more readable. Retrieved January 4, 2007, from http://www.afb.org/Section.asp?SectionID=26&TopicID=144&DocumentID=210

Equal Employment Opportunity Commission. (1992). A technical assistance manual on the employment provisions (title I) of the Americans with Disabilities Act. Retrieved January 4, 2007, from http://www.jan.wvu.edu/links/ADAtam1.html

If you have a question about accommodations and/or the employment provisions of the Americans with Disabilities Act (ADA), click here:
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