A new-hire telemarketer with deficits in reading comprehension had
to watch a computerized training tutorial, then complete timed quizzes
on the computer. To accommodate this employee, the computer screen
color scheme and font was adjusted to make it easier for the individual
to read the test material. The employee used a ruler held to the computer
screen to "stay on the line" when reading test questions.
The employee was allowed to watch the tutorial more than once and
was allowed to take the quizzes un-timed.
A teacher with a learning
disability had difficulty spelling words correctly on the chalkboard.
The employer provided an overhead projector with plenty of blank overhead
sheets. The teacher wrote words, phrases, or sentences on the overhead
sheets then let a fellow teacher check for accuracy. Now the teacher
can forgo using the chalkboard; instead the teacher can display information
from the projector.
A researcher in a technology
company had expressive writing disorder. The employee's job tasks
included gathering information for written reports. To accommodate
this employee, Inspiration software was provided to help the employee
organize, prioritize, and then outline the information for reports.
The employer also provided a hard copy dictionary and thesaurus.
An employee who works in
a manufacturing environment had a learning disability. The employee
had difficulty remembering task sequences of the job. The supervisor
provided written instructions, whereby each major task was broken
down into smaller, sequential sub-parts. Each subpart was color-coded
for easy reference (green means start, red means stop).
An employee who had expressive
language disorder had difficulty communicating with the supervisor.
This employee preferred to read communication, then, respond in writing.
The supervisor adjusted the method of supervision, whereby communication
with this employee occurred through email instead of face to face.
A building contractor with
dyscalculia was inefficient when creating job quotes. To ensure the
mathematical calculations were accurate, the employee spent extra
time "figuring" and "double-checking" the numbers.
The site supervisor purchased the Jobber 6 contractor's calculator
to help the employee "figure" fractions, triangles, circles,
area (and more) efficiently and accurately.
A clerical worker with
auditory processing disorder reported daily to a large firm, where
work assignments were handed out daily. To ensure the job assignment
is accurate, the employee used a voice activated recorder to record
the assignment, the job location, the supervisor's name, and other
pertinent information. The employee was able to listen to this information
whenever necessary.