Job Accommodation Network's
Searchable Online Accommodation Resource (SOAR)
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Step
4: Choose the Accommodation
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Communicating
with Customers
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People
with learning disabilities may have difficulty communicating with customers.
For people with LD, poor communication may be the result of undeveloped
social skills, lack of experience/exposure in the workforce, shyness,
intimidation, behavior disorders, or low self-esteem. Accommodations
may include:
Allowing time off for
counseling
Providing information/training
on social skills
Modeling appropriate
communication through training, role playing, or demonstration videos
Providing mentoring
Using job
coaches
Self-paced instructions via computer
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Go Back
Accommodations are evaluated
on a case-by-case basis. If you need additional information or would
like to discuss the information presented here, contact JAN directly.
SOAR
is brought to you by the Job Accommodation Network, a service of the
Office
of Disability Employment Policy, U.S. Department of Labor.
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