People with learning disabilities may have difficulty communicating with customers. For people with LD, poor communication may be the result of undeveloped social skills, lack of experience/exposure in the workforce, shyness, intimidation, behavior disorders, or low self-esteem. Accommodations may include:

Allowing time off for counseling

Providing information/training on social skills

Modeling appropriate communication through training, role playing, or demonstration videos

Providing mentoring

Using job coaches

Self-paced instructions via computer