Step 4 - Choose the Accommodation Communicating with Customers
People
with learning disabilities may have difficulty communicating with customers.
For people with LD, poor communication may be the result of undeveloped
social skills, lack of experience/exposure in the workforce, shyness,
intimidation, behavior disorders, or low self-esteem. Accommodations
may include:
Allowing time off for
counseling
Providing information/training
on social skills
Modeling appropriate
communication through training, role playing, or demonstration videos