Job Accommodation Network's
Searchable Online Accommodation Resource (SOAR)

People with learning disabilities may have difficulty communicating with customers. For people with LD, poor communication may be the result of undeveloped social skills, lack of experience/exposure in the workforce, shyness, intimidation, behavior disorders, or low self-esteem. Accommodations may include:

Allowing time off for counseling

Providing information/training on social skills

Modeling appropriate communication through training, role playing, or demonstration videos

Providing mentoring

Using job coaches

Self-paced instructions via computer

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Accommodations are evaluated on a case-by-case basis. If you need additional information or would like to discuss the information presented here, contact JAN directly.

SOAR is brought to you by the Job Accommodation Network, a service of the Office of Disability Employment Policy, U.S. Department of Labor.