Individuals who are deaf or who
have speech impairments use a TTY/TDD
to make and receive telephone calls. A TTY is a piece of equipment which
has a small keyboard and visual display. The person using the equipment
types what they would like to say and the information is shown across the
display. TTYs use a coupler or modem to convert electric TTY impulses into
acoustic signals which are then transmitted to a telephone receiver. The
signals are sent to the receiver's TTY and are converted into text messages.
In order for a person to use a TTY/TDD, the individual at the other end
of the conversation must also have a TTY/TDD or they must use a relay service.
When a relay service is used, one person types his or her part of the conversation
into a TTY/TDD. The message is read by a relay operator who also has a TTY/TDD.
The relay operator then verbalizes the message to the other party. As the
other party makes a response, the relay operator types their message into
the TTY/TDD unit and the message is then read by the person who is hearing
or speech impaired. In addition, TTY communications technology enables people
who may be deaf or who have a speech impairment to use a computer as a TTY.