Job Accommodation Network's
Searchable Online Accommodation Resource (SOAR)

An accommodation is any modification or adjustment to a job, work environment, or the way things are usually done that enables a qualified individual with a disability to enjoy an equal employment opportunity. JAN views accommodations as a way to bridge the distance between the maximum ability of the individual and the essential functions of the job. In seeking the answers to accommodation questions, it is essential to obtain input from the individual with the disability to achieve a successful accommodation outcome. The following questions may be helpful during the accommodation process:

What symptoms or limitations is the individual experiencing?

How do the individual's symptoms or limitations affect job performance?

What specific job tasks are problematic as a result of these symptoms and limitations?

What accommodations are available to reduce or eliminate these problems?

Are appropriate resources being used to determine accommodations?

Has the individual been consulted regarding possible accommodations?

Once accommodations are in place, would it be useful to meet with the individual to evaluate the effectiveness of the accommodations and determine whether additional accommodations are needed?

Do supervisory personnel and employees need disability awareness training or training on the Americans with Disabilities Act?

Go to JAN's publication on the Job Accommodation Process for further information.

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Accommodations are evaluated on a case-by-case basis. If you need additional information or would like to discuss the information
presented here, contact JAN directly.

SOAR is brought to you by the Job Accommodation Network, a service of the Office of Disability Employment Policy, U.S. Department of Labor. The information does not represent a statement of policy by the U.S. Department of Labor.