JAN Web Training Technology

How the Training Works

Help During the Training

Archive

Training Home

Job Accommodation Network
Web Training

How the Webcast Technology Works

Registrations are for a single computer, not a person. Any number of people may participate at that computer through the single Web link provided by the registration.

All registrants will receive training materials for each session, which will be sent via e-mail three to five business days prior to the scheduled event. These materials will be in an accessible format and may include Microsoft Word and PowerPoint as well as Adobe PDF files. Any registered participant who does not have access to e-mail should indicate this at the time of registration, and training materials will be sent via postal mail. When requesting postal mail, please indicate if alternative format (large print, computer file, Braille) is needed and what format you prefer.

Real-time captioning is available for every Webinar by Alternative Communication Services (ACS). Captioning is provided via your Web browser using the Flash plug-in. To see a demo and make sure it works on your computer, go to http://www.acscaptions.com/subpages/Streamtext_Demo.asp

Webcast FAQ’s

The Job Accommodation Network Web cast series uses the Adobe Breeze platform.

Question: What is required to run Breeze on my computer?

Answer: Internet Explorer 6.0, FireFox, or other Internet browser with the latest version of the Macromedia Flash plug in. The plug-in is found for free at http://www.adobe.com.

To see if you have Flash Player installed on your computer, go to:

http://www.macromedia.com/software/flash/about

This site will tell you if you have Flash Player installed, and what version. If your version is not at least 6.0.79 or higher, or if you don't have the Flash Player installed, you can install it by visiting the link below:

http://www.macromedia.com/go/getflashplayer

Question: Why do I get a message that says the meeting has been placed on hold?

Answer: The reason you cannot get in is because the meeting has not started. The Breeze meeting will open as soon as the moderator starts the meeting.

Question: Do participants have voice capabilities while in live chat?

Answer: No, only trainers have this capability.

Question: Will a dial up connection affect the performance of the Web cast?

Answer: Dial-up users may experience slower performance. You may experience lower audio quality and lag problems. We do not recommend the use of a dial-up link.

Question: How do I ask a question?

Answer: To ask a question, send an e-mail to question@jan.wvu.edu.